Maintaining your privacy is of utmost importance to us and we will only collect and use your personal information as outlined below. Our Privacy Policy is in line with the Privacy Act 1988.

Any information you provide to TheLingerieStore will be strictly confidential. This information will only be limited to management and will not be shared with any third parties.

Personal Information Collected

While using TheLingerieStore, you may be asked to provide information including your name, phone number, email address, delivery addresses, and date of birth. This information may be collected when you access our website, make purchases, or communicate with us via phone or email.

Our website collects data including your internet protocol address, your username, browser type, time zone, and operating system.

The information you provide may be used for the following purposes: to deliver your products, provide shipment updates, customer service support, promotional updates, and to improve our website.


Our website uses cookies to distinguish you from other users to ensure we provide you with the best experience. You have the choice to refuse some or all browser cookies. However, this may limit your access to some portions of our website.


At TheLingerieStore, your security is of priority. We do not store your payment details. They are deleted after your purchase is completed. Your payments are secured by Stripe with AES encryption and security tools of the highest industry certification.

If you believe your credit card details have been used without your permission, contact us at [email protected] as soon as possible to prevent any orders being shipped. It is recommended that you reach out to your bank and block the card to prevent any future fraudulent transactions.

How to access your personal data

You can access your personal data including your name, birthday, shipping addresses, and payment details by logging into your user account. You can correct any information by clicking the ‘Edit’ button under each field.

If you have any questions about your privacy, please contact us at [email protected].